Refund policy

Return and Refund Policy You have 7 days from the date of purchase to request a return.

Eligibility Requirements To be eligible for a return, your item must meet the following criteria:

• In its original, unworn, and unused condition.

• In the original packaging with all tags attached.

• Accompanied by a receipt or proof of purchase.

How to Start a Return To initiate a return, please email us at info@leanmh.com to request a Return Authorization. Do not send your purchase directly back to the manufacturer.

Once your request is approved, we will provide a return shipping label and detailed instructions on where to send your package. Items sent back to us without prior authorization will not be accepted.

Shipping Costs Customers are responsible for round-trip shipping costs. Original freight charges are non-refundable, and the cost of the return shipping label must be paid for prior to returning the product.

Damages and Issues Please inspect your order upon delivery. Contact us immediately if the item is defective, damaged, or incorrect so we can swiftly evaluate the issue and make it right.

Non-Returnable Items For safety and hygiene reasons, certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, or plants)

• Custom products (e.g., special orders or personalized items)

• Personal care goods (e.g., beauty products)

• Hazardous materials, flammable liquids, or gases

• Sale items and gift cards

• Digital Software and PDF Downloads.

Please reach out if you have questions or concerns about the eligibility of a specific item.

Exchanges For the fastest service, return the item you currently have. Once the return is accepted, you can place a separate order for the new item.

Refunds After we receive and inspect your return, we will notify you regarding the approval status of your refund.

• Approved refunds will be automatically credited to your original payment method within 14 business days.

• Please allow additional processing time for your bank or credit card company to post the funds to your account.

If more than 15 business days have passed since we approved your return, please contact us at info@leanmh.com.